Procedures and Guidelines

TRAC Operational Guidelines (October 2017)
This document is approved by the TRAC Directors and includes the following information about TRAC issues:

  • Guidelines for resource sharing
  • Guidelines for packaging, delivery and receiving of materials, including loan periods and barcode placement
  • Guidelines for damaged and lost materials payment, including identifying lost and overdue items
  • Guidelines for missing items, in-transit items and unclaimed holds
  • Guidelines for contacting patrons
  • Guidelines for patron registration and renewals
  • Template for damaged notes
  • Resource sharing principles

Procedure for Lost Materials
Guidelines for dealing with lost materials in TRAC. Other useful resources include: