Services: Disc Repair Service
YRL is offering a disc repair service to its member libraries. This service repairs most scratches on 12 cm discs including Music CDs, Books on CD, DVDs and CD-ROMs.
YRL uses the Eco-Junior disc repair unit which is known for its industrial-grade repairing abilities. It is a 4 stage unit that uses a wet buffing process to remove even the deepest scratches.
For more information about the disc repair service please contact Wendy Sears Ilnicki.
FAQ - Frequently Asked Questions
Q. Are there damages that the machine cannot fix?
A. If the disc is cracked, warped or contains original manufacturer’s defects, the disc cannot be repaired. As well, discs can only be wet buffed so many times (approx. 10-12 times), before there is nothing left to read on the disc.
Note: Yellowhead Regional Library is not responsible for any damage to discs that could occur during the disc repair process.
Q. Do you check the discs after buffing to see if they work?
A. YRL staff will not have time to check each individual disc to determine if it is working properly. We will inspect the disc visually to ensure scratches are removed and will note upon the accompanying form if we were unable to remove all the visible scratches. We suggest libraries play the disc upon its return before loaning it out again.
Q. Is there a cost for this service?
A. This is no current cost for the service. YRL will review the use of the service annually and will determine at its review if a fee per disc ever needs to be applied.
Q. How do I send in my discs to be repaired?
A. Libraries need to fill out a Disc Repair form for each disc that is being repaired. The link to this form is at top of this page. A copy of the completed form is shipped with the disc on the weekly van run (properly packaged) and the library keeps a photocopy of the completed form for their records.
Q. What is the turnaround time for the disc repair service?
A. The turnaround time varies between 1-4 weeks depending upon the number of discs needing to be repaired at any one time. If you have a large number of discs to send in at one time, please contact the Bibliographic Services Manager at YRL to determine the best time for sending in these items.